Our Quality Management System (QMS) is certified by the SAI Global to ISO 9001:2015 under Certificate Number 0142246, SAI file # 003235. Our Quality Statement is "Quality On Time". Our acceptance levels are 99% and our On-Time Delivery is tracking at 97%.
Key features of our quality system include:
- On line Quality Manuals, Procedures, Work Instructions, Forms and Job Descriptions
- Calibration of measuring tools back to National Standards
- Non Conformance reporting system
- Quality Objectives that are measured and shown to all employees
- Customer feedback surveys
- Internal audits and yearly external audits
- Employee training programs